Find & Connect with top professionals

- "User": Any person using the app, whether as a client or a professional.

- "Service": Connecting clients with professionals to provide home maintenance services.

- The user must be over 18 years old and provide accurate information.

- The app may only be used for legal purposes. Fraud or abuse is prohibited.

- All intellectual property rights are reserved for "Mohani".

- Accounts may be suspended or terminated in case of violation of the terms.

- The app supports cash or electronic payments depending on the service.

- Clients receive an electronic invoice after completing the service.

- Orders can be canceled before the professional begins work without fees.

- Transportation and delivery fees are non-refundable once service has started.

- If the client is dissatisfied with the service, the case will be reviewed for possible refund.

- Additional charges may apply for work not included in the original request.

- We collect data such as name, phone number, location, and order history.

- We use encryption technologies to protect your data.

- Data is not shared with third parties without consent, except for legal purposes.

- Users have the right to edit or delete their data, or request permanent account deletion.

- The app uses cookies to enhance browsing experience.

- Professionals must comply with schedules, ensure quality, and are responsible for damages caused by negligence.

- Clients must provide accurate information and pay the service fee upon completion.

- Users can rate services, but the app reserves the right to remove inappropriate reviews.

Warranty Policy:

- Professionals must deliver services according to recognized standards.

- Warranty period varies depending on the service type (e.g., 7 days for electrical or plumbing services).

- Warranty covers only issues resulting from the service execution.

- Warranty requests must be submitted through the app within the warranty period, explaining the issue.

- Warranty does not cover issues caused by misuse or third-party intervention.

- Warranty requests or complaints are responded to within 48 hours.

- The app provides a dedicated channel for technical support and complaints.

- Complaints are handled within a maximum of 48 hours.

- Users can contact customer support through the app to submit feedback.